Selected work
What I have built, led, researched, or designed. Each entry says whose work it is: my own studio, an employer, or a program I served.
Organizational systems · 2021–present
Creative Visual Studio · MU360
MU360 is Creative Visual Studio’s operational intelligence platform. It connects the information an organization already has with the questions its leaders need answered. I founded the studio in 2021 and designed MU360.
- The problem
- Organizations hold feedback, survey responses, CRM records, operational data, and undocumented knowledge in systems that do not connect. They collect more than they can interpret.
- My role
- System architect: the concept, the measurement framework, the analysis workflow, and the decision-support layer.
- What was built
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- Structured data models that let separately held information be read together.
- Analytics and reporting pipelines drawing on CRM, survey, and external data.
- An AI-assisted analysis step, with people responsible for interpreting findings and deciding what to do.
- Capabilities
- System architecture, operational intelligence, analytics, decision support, AI and data workflows, organizational strategy.
- Evidence
- A designed platform and working methods, built in the course of advisory work. No client outcome is claimed here.
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Information
- Feedback and surveys
- CRM and operations
- Institutional knowledge
- MU360 One connected model AI-assisted analysis, reviewed by people
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Decisions
- Shared reporting
- Priorities and next steps
How MU360 connects information to decisions (simplified). Civic & legal learning · 2023–present
New York City Public Schools
As Social Studies & Law Teacher and Civics for All Coordinator, I turn state and city civic requirements into programs a school can run, and design the courses that carry them.
What the work involves
- Implement the New York State Seal of Civic Readiness at school level, translating a state credential and its evidence requirements into programming students can complete.
- Coordinate the city’s Civics for All initiative with school, district, city, state, nonprofit, and university partners.
- Support development of a Legal Studies career and technical education pathway aligned to state requirements. The pathway is in development.
- Teach AP Government, Participation in Government, Introduction to Law, and Criminology, using project-based civic learning and case-method teaching.
This is work for my employer. The Seal of Civic Readiness, Civics for All, and the career-pathway structure are state and city programs, and course materials belong to the school system. None of it is a Creative Visual Studio product.
Capabilities
Also in the record
Two teaching resources published by Origins: Current Events in Historical Perspective (Ohio State and Miami University, 2022). New York State teaching certification in Social Studies and Law, grades 7–12.
Human systems research · ongoing
Architecture of Human Systems
I develop the Architecture of Human Systems, a Creative Visual Studio research program on how people and institutions stay capable of governing themselves as technology changes knowledge work. It works at three scales: Human Formation (the person), Governed Work (the organization), and Human Network (across institutions).
Under Governed Work I am writing the Portorosso Papers, a seven-paper working series on governing AI in professional and organizational work. None of the papers is published yet.
Capabilities
Program & organization building · 2004–present
Building programs that last
Before and alongside the current work: programs designed, staffed, and run until they worked without depending on one person.
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New courses for advanced learners
- Designed and launched Social Entrepreneurship: From Idea to Impact, the program’s first business-focused course: market research, a business plan, and a mission-driven pitch.
- Built International Politics from scratch and redesigned Model United Nations.
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A youth program, scaled
- Rose from student coach to executive director over nine years.
- Grew a program run with churches and community organizations into a multi-site operation with camps, its own curriculum, and coach and volunteer systems.
The organization’s records report a peak of about 800 participants a year. Self-reported, not audited.
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An organization and its teaching program
- Led the organization and set its program strategy.
- Built a distributed online teaching program, including a weekly series delivered live for seven years.
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Business and information systems
- Board-level and executive responsibility, including information systems.
- Websites, CRM, and digital systems for small businesses and nonprofits, from strategy through handover.
Records of the earlier ministry and youth work are archived at praygrowserve.com (leaves dmccv.com).
© 2026 Dustin Craig · New York
Dustin Craig